Servipag (Chile) – Spanish

In a world of global commerce and competition, excellence matters above all else.

Outstanding brands distinguish themselves through collaborative enterprise creative marketing, and superior products. These are exceptional brands which stand apart, elevating themselves to the prestigious distinction of being named a Superbrand.

Servipag is a Superbrand.

Since its inception in 1991, thanks to the alliance of two major financial institutions in the country, Banco de Chile and BCI, Servipag has become a leading market transactions, payments and collections company.

It stands out for delivering a timely response, making life easier for each of its customers, both individuals and companies. Currently, they have developed a business model that has positioned itself nationally and is an example for other countries.

Servipag is based on four pillars for generating business model: Variety of services, diversification of service channels, multiple payment methods, and a special focus on people, their habits and needs.

In 2000, a modern payment system was created through, in addition to other services such as the ability to load the card for public transport, they have led the company to meet all the needs of its customers where and how they want, physically or remotely. Currently, an average of 8.5 million monthly transactions occur in all service channels.

With more than 4,000 service points, Servipag has been recognised for its effectiveness and customer satisfaction. In 2011, he received the Award eCommerce Chile and in 2014 received first place in the sector Bill Pay National Customer Satisfaction Award ProCalidad.

Moreover, in their quest to simplify the processes in the system of payments and collections nationwide, recently developed a system of self care, and have also extended its services to mobile devices.

Finally, thanks to its brand values Commitment, Quality of Service, High ethical standards, Respect for People and Innovation, Servipag has been positioned in the market as the leading payments and collections, always with the concern to facilitate operations customers and quickly meet their needs.

Superbrands: The most respected universal seal of enduring excellence.